Privacy Policy

Last Updated: February 4, 2025

Campbell Motor Center ("we," "our," "us") respects your privacy and is committed to protecting any personal information you provide while using our website (https://www.campbellmotorcenter.com/). This Privacy Policy outlines how we collect, use, and safeguard your information.



1. Information We Collect

We collect the following types of information through our contact and appointment booking forms:

• Personal Information: First name, last name, email address, phone number.
• Vehicle Information: Make, model, year, and details provided about service requests.
• Non-Personal Information: IP addresses, browser type, device information, and website usage data collected through cookies and similar technologies.
• Sensitive Personal Information: We do not collect sensitive personal information such as Social Security numbers or precise geolocation data. We collect the following types of information through our contact and appointment booking forms:
• Personal Information: First name, last name, email address, phone number.
• Vehicle Information: Make, model, year, and details provided about service requests.
• Non-Personal Information: IP addresses, browser type, device information, and website usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries and provide customer support.
• To process service requests and schedule appointments.
• To send appointment confirmations and follow-up communications.
• To improve our website’s functionality and user experience.
• To send promotional and marketing materials (only if you opt-in).
• To comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:

• Service providers assisting us in website operations.
• Legal authorities if required by law.
• Third parties in case of a business transfer or merger.

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to request that we do not sell or share their personal information. While we do not sell personal information, if this policy changes, users will have the right to opt out via a 'Do Not Sell or Share My Personal Information' link on our website. We do not sell or rent your personal information. However, we may share it with:

• Service providers assisting us in website operations.
• Legal authorities if required by law.
• Third parties in case of a business transfer or merger.

4. Data Security

We implement security measures to protect your personal information. However, no online transmission is 100% secure. We encourage users to take precautions when sharing personal data online.

5. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can modify your browser settings to refuse cookies, but this may affect website functionality.

6. Your Rights

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the following rights:

• Right to Know: Request information on what personal data we collect, use, and share.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out: Choose to opt out of the sale or sharing of personal information (if applicable).
• Right to Limit Use of Sensitive Information: If we collect sensitive personal data, you can request to limit its use.
• Right to Non-Discrimination: We will not discriminate against users who exercise their privacy rights.

To exercise any of these rights, please contact us at campbellmotorcenter@yahoo.com or call us at (408) 370-6922. We will verify your identity before processing your request.

You may also reply STOP to opt out of automated text messages at any time or HELP for assistance. You have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications, including text message subscriptions.
• Request details on how your data is processed.
• Reply STOP to opt out of automated text messages at any time or HELP for assistance.

7. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Vehicle service records may be stored for up to five years to assist customers with future service inquiries.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and will reflect the Last Updated date above. We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page.

8. Contact Us

For any privacy-related inquiries, contact us at: Campbell Motor Center 225 E. Sunnyoaks Ave., Campbell, CA 95008 campbellmotorcenter@yahoo.com (408) 370-6922